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Data privacy statement

Thank you for your interest in our website. We take the protection of your personal data very seriously and would therefore like to inform you about our data privacy policy and how personal data is treated on our website.
This data privacy statement applies to the collection, processing and use of personal data when using the Internet platform www.fastcomtec.com (“website”) of FAST ComTec GmbH.

1.   Service provider and responsible body

The service provider as defined by the German Telemedia Act (“TMG”) and the responsible body as defined by the German Federal Data Protection Act (“BDSG”) and EU Datenschutz-Grundverordnung ("DSGVO") for this website is
FAST Com Tec Communication Technology GmbH
Grünwalder Weg 28a
D-82041 Oberhaching
Germany
Phone: +49 89 665180-0
Fax: +49 89 665180-40

E-mail: info@fastcomtec.com
FAST Com Tec Communication Technology GmbH (referred to hereinafter as “FAST ComTec”, “we” or “us”) complies with all applicable data privacy laws and endeavors to continually improve its data protection. Should you have any questions, complaints or suggestions regarding data privacy, please contact our Data Privacy Officer. The respective contact details are provided at the end of this data privacy statement.

 

2.   Processing of personal data related to your use of our websites, applications and online platforms

 

Categories of personal data processed, purpose of the processing and legal basis when visiting FAST ComTec’ websites, applications or online tools (each a “FAST ComTec Online Offering”), FAST ComTec may process the following personal data about you:

Personal data that you actively and voluntarily provide via the FAST ComTec Online Offering (e.g., when registering or contacting us with your inquiries, etc.), including name, e-mail address, telephone number, information submitted as part of a support request, comments, etc.; and

Information that is automatically sent to us by your web browser or device, such as your IP-address, device type, browser type, referring site, sites accessed during your visit, the date and time of each visitor request.

We process your personal data for the following purposes:


To provide the FAST ComTec Online Offering’s services and functions and to administer your use of the FAST ComTec Online Offering;

To verify your identity (if you registered for a FAST ComTec Online Offering);

To answer and fulfill your specific requests; and

As reasonably necessary to enforce the applicable terms of use, to establish or preserve a legal claim or defense, to prevent fraud or other illegal activities, including attacks on FAST ComTec’ information technology systems.

The legal basis for FAST ComTec's processing data about you is that such processing is necessary for the purposes of:


FAST ComTec exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation);

Compliance with FAST ComTec’s legal obligations (Article 6 (1) (c) General Data Protection Regulation); and/or

Legitimate interests pursued by FAST ComTec (Article 6 (1) (f) General Data Protection Regulation).

Generally the legitimate interest pursued by FAST ComTec in relation to our use of your personal data is the the efficient performance or management of your use of the FAST ComTec Online Offerings.

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for FAST ComTec processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation).

Cookies

We may use cookies within FAST ComTec Online Offerings. You can find information on FAST ComTec ’ use of cookies in our Cookie Notice. The Cookie Notice also provides information on how to block and object to the use of cookies and the processing of data collected by cookies.

Links to other websites

This Privacy Notice applies only to FAST ComTec Online Offerings and not to other websites or applications operated by third parties. We may provide links to other websites and applications which we believe may be of interest to you. FAST ComTec is not responsible for the privacy practices of such other websites or applications.

 

3.   Processing of personal data related to your business relationship with FAST ComTec

In the context of the business relationship with FAST ComTec, FAST ComTec may process the following categories of personal data of current and future contact persons at our customers, suppliers, vendors and partners (each a “Business Partner”):

Contact information, such as full name, work address, work telephone number, work mobile phone number, work fax number and work email address;

Payment data, such as data necessary for processing payments and fraud prevention, including credit/debit card numbers, security code numbers and other related billing information;

Further information necessarily processed in a project or contractual relationship with FAST ComTec or voluntarily provided by the Business Partner, such as personal data relating to orders placed, payments made, requests, and project milestones;

Personal data collected from publicly available resources, integrity data bases and credit agencies; and

If legally required for Business Partner compliance screenings: date of birth, ID numbers, identity cards and information about relevant and significant litigation or other legal proceedings against Business Partners.

FAST ComTec may process the personal data for the following purposes:

Communicating with Business Partners about products, services and projects of FAST ComTec or Business Partners, e.g. by responding to inquiries or requests or providing you with technical information about purchased products;

Planning, performing and managing the (contractual) relationship with Business Partners; e.g. by performing transactions and orders of products or services, processing payments, performing accounting, auditing, billing and collection activities, arranging shipments and deliveries, facilitating repairs and providing support services;

Administrating and performing customer surveys, marketing campaigns, market analysis, sweepstakes, contests, or other promotional activities or events;

Maintaining and protecting the security of our products, services and websites, preventing and detecting security threats, fraud or other criminal or malicious activities;

Ensuring compliance with legal obligations (such as record keeping obligations), export control and customs, Business Partner compliance screening obligations (to prevent white-collar or money laundering crimes), and FAST ComTec policies or industry standards; and

Solving disputes, enforce our contractual agreements and to establish, exercise or defend legal claims.

The legal basis for FAST ComTec processing data about you is that such processing is necessary for the purposes of:


FAST ComTec exercising its rights and performing its obligations in connection with any contract we make with you (Article 6 (1) (b) General Data Protection Regulation),

Compliance with FAST ComTec ’ legal obligations (Article 6 (1) (c) General Data Protection Regulation), and/or

Legitimate interests pursued by FAST ComTec (Article 6 (1) (f) General Data Protection Regulation).

Generally the legitimate interest pursued by FAST ComTec in relation to our use of your personal data is the efficient performance or management of our business relationship with you.

In some cases, we may ask if you consent to the relevant use of your personal data. In such cases, the legal basis for FAST ComTec processing that data about you may (in addition or instead) be that you have consented (Article 6 (1) (a) General Data Protection Regulation).

 

4.  Transfer and disclosure of personal data

 

FAST ComTec may transfer your personal data to:

other FAST ComTec companies or representatives in connection with your use of the FAST ComTec Online Offerings or our business relationship with you;

third parties which provide IT services to FAST ComTec and which process such data only for the purpose of such services (e.g., hosting or IT maintenance and support services); and

courts, arbitration bodies, law enforcement authorities, regulators or attorneys if necessary to comply with the law or for the establishment, exercise or defense of rights or legal claims.

Sometimes the recipients to whom FAST ComTec transfers your personal data are located in countries in which applicable laws do not offer the same level of data protection as the laws of your home country.

In such cases, FAST ComTec takes measures to implement appropriate and suitable safeguards for the protection of your personal data. In particular:


We share your personal data with FAST ComTec companies and representatives in such countries only if they have implemented the FAST ComTec Binding Corporate Rules („BCR“) for the protection of personal data.


We transfer personal data to external recipients in such countries only if the recipient has

a) entered into EU Standard Contractual Clauses with FAST ComTec,

b) implemented Binding Corporate Rules in its organization or

c) – in case of US recipients – the recipient is certified under the Privacy Shield.

You may request further information about the safeguards implemented in relation to specific transfers by contacting dataprotection@fastcomtec.com.

Personal data published by you on FAST ComTec Online Offerings (such as forums) may be globally accessible to other registered user of the respective FAST ComTec Online Offering.

 

5.   Retention Periods

Unless indicated otherwise at the time of the collection of your personal data (e.g. within a form completed by you), we erase your personal data if the retention of that personal data is no longer necessary

a) for the purposes for which they were collected or otherwise processed, or

b) to comply with legal obligations (such as retention obligations under tax or commercial laws).

 

 

6.   Withdraw consent

 In case you declared your consent for the processing of certain personal data by FAST ComTec, you have the right to withdraw the consent at any time with future effect, i.e. the withdrawal of the consent does not affect the lawfulness of processing based on the consent before its withdrawal.

If the consent is withdrawn, FAST ComTec may only further process the personal data where there is another legal ground for the processing.

 

 

7.   Your rights

 Under applicable data protection law you may have the right to:

Obtain from FAST ComTec confirmation as to whether or not personal data concerning you are being processed, and where that is the case, access to the personal data;

Obtain from FAST ComTec the rectification of inaccurate personal data concerning you;

Obtain from FAST ComTec the erasure of your personal data;

Obtain from FAST ComTec restriction of processing regarding your personal data;

Data portability concerning personal data, which you actively provided; and

Object, on grounds relating to your particular situation, to processing of personal data concerning you.

 

8.   Cookie Notice

So-called cookies are used on FAST ComTec's website. Cookies are small data packages generated by our Web server and stored on your computer’s hard drive during communication between your computer and the Web server.
a.   Prevention of cookies / general right of objection
Regardless of the type of cookies used, you always have the possibility to decide whether you wish to accept cookies or not. You can set your browser so that you are always informed when you receive a cookie or you can exercise your legal right to object to the use of cookies by setting your browser in such a way that it always refuses cookies. Please refer to the help function of your Internet browser for details. This does not affect the possibility – insofar as it is described in detail below – to specifically refuse the use of certain cookies.
If you do not accept cookies, you may not be able to use the full scope of the website’s functions. The following types of cookie are used on our website: 
b.   Session cookies
FAST ComTec uses so-called session cookies to improve presentation and navigation. They lose their validity when leaving our website.
c.   Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

Further information concerning the terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by “anonymizeIp” to ensure an anonymized collection of IP addresses (so called IP-masking).

 

 

9.   Data Privacy Contact

The FAST ComTec Data Protection Organization provides support with any data privacy related questions, comments, concerns or complaints or in case you wish to exercise any of your data privacy related rights. The FAST ComTec Data Privacy Organization may be contacted at: dataprotection@fastcomtec.com.

The FAST ComTec Data Privacy Organization will always use best efforts to address and settle any requests or complaints you bring to its attention. Besides contacting the FAST ComTec Data Privacy Organization, you always have the right to approach the competent data protection authority with your request or complaint.